This page has been updated as of Tues, June 8th, 2021.

The outdoor garden centre part of our business is permitted to be open and has been open since early April for pottery, planters and garden related items but all activity and transactions have been taking place outside.  We set up the point of sale system outside to facilitate outdoor transactions.  There has been no access inside the buildings for whatever reason but you’ve been free to come wander about our outdoor pottery, birdbath, stone sculpture and various garden displays.

Beginning Friday June 11, 2021, non-essential retail (guess that’s us…) is allowed to be open again at 15% capacity so now our customers will also be allowed to trickle back inside our buildings.  However, only a few people will be allowed in together at one time.  Ex:  Maximum 14 customers in the red brick building (4 to 5 people per floor) and maximum 5 customers at one time in the large, white dome.  To get better service, to ensure timely access into the buildings and to avoid bottle necks at the checkout, we would encourage you to come, if you can, at a less busy hour or on a weekday.  Saturdays and Sundays between noon and 4 pm tend to be the time when we have the most customers.  

Our hours are the same as our regular season hours:  Mon to Sat – 10 to 5, Sundays – noon to 5 (EVERY SINGLE DAY INCLUDING SUNDAYS AND HOLIDAYS!).  

Alternatively, you can do curbside business with us - you can pre-order by phone and then come pick up your goods later.  We don’t like that system much but can do it if that is your preference.

Our store has 2 to 3 acres of outdoor yard and garden displays so this provides a lot of freedom and room to move in a very large, uncongested outdoor area.  There is, technically, an outdoor capacity limit but, given the large outdoor space, it numbers in the hundreds and we never get even remotely close to the limit…so you’re free to come anytime… It really is truly easy to keep your distance from others at our store…

Our personnel wear masks as required and we do our best to keep our distance.  Hand sanitizer is provided and customers are encouraged to use it.  There are also outdoor water taps and soap for handwashing.

THE HEALTH UNIT HAS STIPULATED THAT CUSTOMERS ARE REQUIRED TO WEAR MASKS OUTDOORS AT OUR LOCATION!

We think this is a safe way to operate and commend the province for having allowed outdoor garden centre operations to be open during this peak season time frame.  As well, for what it's worth, most of our customer base is older, tend to be cautious and concerned about Covid and are following the protocols so as not to get sick.

If you are uncomfortable being outdoors in public these days, you are welcome to make an appointment to come visit us outside of regular hours.  Call the store at 613-478-5068, text Kevin at 613-827-4943 or email to blackriver@xplornet.ca   Email is NOT TETHERED TO ANY MOBILE PHONE so response may not be immediate but we are able to answer most emails the same day.

We take Covid-19 very seriously.  We've been vaccinated and encourage you to do the same as soon as you can.  We're making every effort to operate safely and follow the law as best we are able.  If you know or see something you think might help us operate more safely, we would appreciate that you point that out to us.